Document Type : Science - Research
Authors
1
Department of Public Administration, UAE.C., Islamic Azad University, Dubai, United Arab Emirates
2
Institute of Management, Department of Public Administration, WT.C., Islamic Azad University, Tehran, Iran
3
Institute of Human Resource Management, Department of Human Resource Management, Amin Police University, Tehran, Iran
4
Institute of Management and economics, Department of Public Administration, SR.C., Islamic Azad University, Tehran, Iran
10.30473/grup.2025.73575.2904
Abstract
The objective of this research is to present a good governance model in Iranian metropolitan cities with emphasis on citizen participation. This study is applied in purpose and mixed-method in methodology. The statistical population in the qualitative section included academic experts and municipal specialists, and in the quantitative section, it comprised senior operational managers of Tehran Municipality. In the qualitative stage, 20 people were selected using purposive sampling, and interviews continued until theoretical saturation. In the quantitative stage, 105 senior managers were selected through stratified random sampling. Data collection tools in the qualitative section included systematic review and semi-structured interviews, and in the quantitative section, a researcher-made questionnaire. Validity and reliability in the qualitative section were measured by acceptability and confirmability criteria, and in the quantitative section, validity was determined through experts' opinions and confirmatory factor analysis, and reliability by Cronbach's alpha and composite method. Qualitative data were analyzed using meta-synthesis and thematic analysis, and quantitative data using structural equation modeling. Findings of the qualitative section led to identification of 12 main components: rule of law, justice, accountability, strategic insight, responsibility, transparency, participation, consensus-orientation, social capacity building, economic capacity building, efficiency and effectiveness, and central trust. These components were presented as a 52-item scale in the quantitative section. Results showed that the extracted factors pattern has desirable fit indices. The research improves managerial decisions and governance quality in Iranian metropolises.
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