The Main purpose of this study is to present effective policies on land use change in increasing the quality of urban environment from the perspective of citizens in the study area to evaluate criteria and sub-criteria, To provide strategies and suggestions to increase the quality of the urban environment. One of the innovative aspects of the present research in the field of research method is the use of the Walker model. The present research is descriptive-analytical and applied in terms of purpose. Data collection was done in both field and documentary. data were collected through interviews and questionnaire. The criteria of this research include physical-spatial (mental), physical-spatial (objective), socio-cultural, economic and environmental. The statistical population of the study is the residents and users of the study area, which using the Cochran's formula, the sample size is estimated at 361 people. The questionnaires were randomly distributed. The reliability of the study was confirmed using Cronbach's alpha test and the value of 0.768. To analyze the resident's views, the Michael Walker model has been used. The results show that the satisfaction-importance for all indicators is more than 0.2, Therefore, in all indicators, increasing the emphasis is a priority. The indicators of Access Quality, Building Quality, Access to Green Space have the most importance and the indicators of Identity and Legibility, Active economy have gained the most satisfaction. According to the results, the importance of sub-criteria is at a good level and the satisfaction of sub-criteria is at a moderate level.